Effective Date: 01 January 2024
Information Collection
We collect only the information necessary to provide exceptional, personalized services, including:
- Personal Identification Information:Name, contact details, age, gender, nationality, and occupation.
- Travel and Lifestyle Preferences:Interests, travel history, destination choices, activity preferences, and service requirements.
- Financial and Payment Information:Credit card details or payment information solely to facilitate transactions.
- Communications:Records of interactions, including emails, messages, and phone conversations, to tailor services and improve client experience.
Purpose of Information Use
We use the collected information exclusively to deliver and enhance our services:
- Personalized Experiences:To understand and meet your unique travel preferences and expectations.
- Transaction Processing:This is for payment processing and other financial transactions related to our services.
- Service Enhancements:To improve our offerings based on client feedback and interactions.
- Legal Compliance:To fulfil regulatory requirements and safeguard against fraudulent activities.
Data Security and Confidentiality
Protecting your data is paramount. We employ high-standard security protocols, including encryption, secure servers, and restricted access, to ensure your information remains private and safe. Our team members are trained on data protection protocols and are bound by confidentiality agreements. All personal data should be sent only by email to service@my-dscape.com
Information Sharing
We do not sell, trade, or rent your personal information. However, we may strictly share your information with trusted partners and suppliers to deliver superior services. These partners are bound by confidentiality agreements and are prohibited from using your information for purposes beyond the scope of their contract with us.
Examples include:
- Exclusive travel and experience providers
- Luxury accommodation and transportation services
- Specialized concierge and lifestyle management professionals
- Marketing materials sent by our company
We may also share information to comply with legal obligations, enforce policies, or protect our rights, property, or safety.
Your Privacy Rights
As a valued client, you have the following rights regarding your information:
- Access and Correction:You may request access to or correction of any inaccurate personal data we hold about you.
- Data Deletion:You can request the deletion of your personal information, subject to certain legal obligations.
- Withdrawal of Consent:You may withdraw your consent to our use of your information at any time, although this may impact our ability to provide you with certain services.
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law.
Policy Changes
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
- businesscontrol@my-dscape.com
- humancapital@my-dscape.com
Our commitment to privacy is central to our relationship with our clients. We appreciate the trust you place in us and are dedicated to preserving that trust through discretion, security, and the highest privacy protection standards.
Fitri Tresnawida
CEO
